Terms & Conditions

These Terms & Conditions govern your use of the Oasis World Hajj and Umrah Services website and any bookings or enquiries made through it.

Enquiries & Bookings

• All forms on this website generate an enquiry message sent via WhatsApp; submitting a form does not confirm a booking.
• Package prices, hotel categories and distances shown are indicative and subject to availability and confirmation by our team.
• Final pricing, hotel allotment and travel dates will be confirmed directly with you before payment.

Visa & Documentation

Visa approval is subject to the rules and discretion of the relevant Saudi authorities. We assist with documentation and processing but cannot guarantee visa approval or specific processing timelines.

Payments

Payment terms will be communicated separately once your package or service is confirmed. No payments are collected through this website.

Cancellations & Refunds

Cancellation and refund terms depend on the specific hotel, airline and visa provider policies applicable to your booking, and will be shared with you at the time of confirmation.

Limitation of Liability

Oasis World Hajj and Umrah Services acts as a facilitator for travel, accommodation, visa and ticketing services. We are not liable for delays, cancellations or changes caused by airlines, hotels, or government authorities beyond our control.

Changes to These Terms

We may revise these Terms & Conditions from time to time. Continued use of our website and services implies acceptance of the current terms.

Contact

For any questions regarding these terms, please contact us at Support@oasisworld.in or call 044-4658 3964.